Senior Administrative Assistant

Role Summary

Provides assistance with a variety of moderate to complex administrative and organizational tasks in support of executive assistant and assigned groups.

Responsibilities

• Provides administrative support including a variety of moderate to complex administrative and organizational tasks to assigned department(s).
• Produces and edits moderately complex to complex correspondence, documents and reports using word processing, spreadsheet and powerpoint software.
• Assists in maintaining calendars for assigned team members, schedules internal and external meetings, makes travel arrangements, and coordinates visits by outside guests.
• Provides support for reimbursement requests and expense reports.
• Orders office supplies and journals, maintains office equipment and distributes mail.
• Answers and directs phone calls and routes messages; produces copies and maintains filing systems.
• Answers questions regarding departmental policies and procedures.
• May provide presentation support and perform special projects as requested.
• Complies with all company health & safety policies and procedures.

Qualifications

• Associate's degree (A.A.) or equivalent from two-year college or technical school and a minimum of two years related experience.
• Or equivalent combination of education and experience.
• Minimum of 2 years prior computer and administrative experience including handling logistics, typing, editing, distributing information, filing, telephone usage, etc.

Skills

• Strong computer skills including well-developed knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Internet research capabilities.
• Ability to multi-task, organize and prioritize time sensitive tasks and display effective, independent project management skills.
• Ability to use sound judgment and initiative in resolving problems and making recommendations.
• Demonstrates tact, diplomacy, respect and confidentiality; is approachable and interacts professionally; builds business relationships based on mutual respect.
• Works efficiently, responds promptly and does not repeat errors.
• Responds well to shifting priorities by maintaining flexibility and professionalism.
• Routinely anticipates and takes initiative to problem-solve, and recommends and implements process/project improvements.
• Routinely produces error-free work, contributes to efficiency and productivity of department(s).
• Ability to write moderately complex to complex correspondence.
• Effectively presents information to groups and individuals and promptly responds to questions.
• Encourages communication and cooperation and mutually beneficial solutions to problems.
• Ability to communicate effectively and professionally in person, by phone and by email with visitors and colleagues of varying employee levels.
• Understanding of departmental procedures and processes with the ability to act as an information source on departmental operations and policies.
• Up-to-date knowledge of relevant desktop systems and software and ability to apply them to improve department effectiveness and execute daily and ongoing projects.
• General understanding and application of technical principles, theories and concepts in field of specialty and other related disciplines.