Rheumatology Territory Account Specialist – Phoenix, AZ

Role Summary

Rheumatology Territory Account Specialist – Phoenix, AZ. This is a field-based and remote opportunity supporting key accounts in an assigned geography. The role involves building relationships with health care providers, delivering tailored solutions, and driving product access and patient outcomes. Location is Phoenix, AZ, and travel within the territory is required.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams (or related complex sales environments). For Associate level, limited prior sales experience is acceptable.
• Required: Proven track record of high performance and success selling to large accounts and key customers.
• Required: Self-starter with analytical abilities to prioritize information and solve problems while upholding ethical leadership and compliance.
• Required: Reside within the territory or within 50 miles of the territory border; travel 60–80% over a broad geography; valid driver’s license.

• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, or related HCP interactions for sophisticated products or reimbursement pathways.

Education

• Bachelor’s degree required from 4-year college or university.

Additional Requirements

• Driving is an essential function of this role; must have a fully valid and unrestricted driver’s license.
• Travel: Ability to travel 60–80% over a broad geography within the territory; driving and/or flying within the territory.
• Training: Completion of initial training for field roles, including home study within eight hours per day and up to forty hours per week.