Rheumatology Territory Account Specialist - Nashville, TN

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. You will lead with purpose—crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP), acting as the primary point of contact to build connections, identify shared priorities, and link customers to resources to improve patient outcomes. You will balance demand generation with strategic account engagement, applying expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; or related complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B).
• Required: Proven track-record of high performance in selling to large accounts and key customers.
• Required: Self-starter with analytical abilities to prioritize information and solve problems while demonstrating ethical leadership and compliance with policies and laws.
• Required: Residence within the territory or within 50 miles of the territory border; ability to travel 60-80% across a broad geography; valid driver’s license.
• Desirable: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Desirable: Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs related to a sophisticated product or reimbursement pathway.
• Leveling guidance indicates progression from Associate to Executive Territory Account Specialist based on experience in relevant industries and years of sales or related roles.

Education

• Bachelor’s degree from a 4-year college or university

Additional Requirements

• Driving is an essential function; must have a fully valid and unrestricted driver’s license.
• Ability to travel 60-80% across a broad geography; willingness to drive and/or fly within the territory.