Role Summary
This is a field-based and remote opportunity supporting key accounts in Morristown, Dover, Randolph, Paramus, Englewood, Teaneck, Wayne and surrounding areas. Relocation support is not offered for this role, and visa sponsorship is not provided. As a Territory Account Specialist (TAS), you’ll serve as the primary point of contact, building connections and delivering tailored solutions to meet customer needs and improve patient outcomes. You’ll balance demand generation with strategic account engagement, applying expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.
Responsibilities
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Qualifications
- Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. Other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors may be considered; applicants for Associate Level opportunities with limited prior sales experience are encouraged to apply.
- Required: Proven track record of consistent high performance and the ability to navigate and sell to large accounts and key customers.
- Required: Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems, while demonstrating ethical leadership and compliance with company policies and laws.
- Required: Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border; 60–80% travel across a broad geography is required; must have a valid driver’s license.
- Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
- Preferred: Associate Territory Account Specialist level is available for applicants with limited prior sales experience.
Education
- Bachelor’s degree from a 4-year college or university (required).
Additional Requirements
- Driving is an essential function of this role; must have a fully valid and unrestricted driver’s license.
- Travel up to 60–80% across a broad geography; ability to drive and/or fly within the territory.