Rheumatology Territory Account Specialist – Lubbock, TX

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The role involves engaging Health Care Providers and accounts to improve patient outcomes through personalized, strategic account engagement and omni-channel outreach. You will balance demand generation with strategic account management, leveraging clinical and access expertise to connect customers to relevant resources.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Required: Bachelor’s degree required from a 4-year college or university.
• Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; willingness to consider candidates from related complex sales environments.
• Required: Proven track record of consistent high performance and ability to navigate and sell to large accounts and key customers.
• Required: Self-starter with analytic abilities to identify and apply relevant information to meet customer needs, plus ethical leadership and compliance with company policies and laws.
• Required: Candidate must reside within the territory, or within a reasonable daily commuting distance of 50 miles from the territory border; ability to travel 60–80% over a broad geography; must have a valid driver’s license.

• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.