Rheumatology Territory Account Specialist – Lubbock, TX

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; or related complex sales environments; for Associate level opportunities, applicants with limited prior sales experience are encouraged to apply.
• Required: Proven track-record of consistent high-performance and the ability to navigate and sell to large accounts and key customers.
• Required: Self-starter with analytic abilities to seek out and apply relevant information to solve problems for key customers, plus ethical leadership and compliance with company policies and laws.
• Required: Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border; ability to travel 60-80% over a broad geography; must have a valid driver’s license.
• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.

Education

• Bachelor’s degree from a 4-year college or university

Additional Requirements

• Driving is an essential function of this role; must have a fully valid and unrestricted driver’s license.
• Expect travel up to 60-80% over a broad geography; driving and/or flying within the territory as needed.