Rheumatology Territory Account Specialist – BIRMINGHAM, AL

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. As a Territory Account Specialist, you’ll lead with purpose by crafting personalized experiences for each account and Health Care Provider, acting as the primary contact to build connections, identify priorities, and link customers to resources to improve patient outcomes. Success comes from balancing demand generation with strategic account engagement, leveraging clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; or other complex sales environments with strong field leadership and customer engagement; associates with limited prior sales experience may apply for associate level.
• Required: Proven track record of high performance, experience selling to large accounts and key customers.
• Required: Self-starter with analytic abilities to prioritize and apply information to solve problems for key customers; demonstrated ethical leadership and compliance with company policies and laws.
• Required: Residency within the territory or within a 50-mile commuting distance; ability to travel 60–80% across a broad geography; valid driver’s license.
• Desirable: Experience across therapeutic groups, disease states, account management strategy, and new product launches; broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, or medical calling on HCPs.
• Leveling: Position filled at level commensurate with experience.
• Associate Territory Account Specialist: Recently separated from the US Military with 4+ years in leadership roles or applicants with limited prior sales experience.
• Territory Account Specialist: 2+ years’ experience in relevant sectors or sales roles of similar complexity within the last 5 years.
• Senior Territory Account Specialist: 5+ years’ experience in relevant sectors or sales roles of similar complexity within the last 5 years.
• Executive Territory Account Specialist: 10+ years’ experience in relevant sectors or sales roles of similar complexity within the last 5 years.

Education

• Bachelor’s degree required from a 4-year college or university.

Additional Requirements

• Travel: Must be able to travel 60–80% over a broad geography; driving and/or flying within the territory.
• Driving: Must have a fully valid and unrestricted driver’s license (driving is an essential function of the role).