Role Summary
The Respiratory Sales Senior Specialist (RSSS) develops and manages relationships with specialty health care customers who use respiratory products to treat patients. You will engage pulmonologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers to support product use and access. The RSSS serves as the primary contact for customers in the assigned territory (Fairfax, Reston, Springfield, VA) and contributes to patient outcomes through scientific knowledge and compliant selling practices.
Responsibilities
- Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics. Promote respiratory product and educate HCPs on the appropriate use of our product within an assigned territory while compliantly utilizing approved promotional resources.
- Monitor business performance against objectives using company tools to support effective planning and sales impact.
- Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labelling.
- Demonstrate expertise in Patient Access Programs and Specialty Distribution Models (e.g., Specialty Pharmacy/HUBs).
- Maintain accurate records of Health Care Providers (HCP) interactions in Customer Relationship Management (CRM) software and utilize data for territory planning.
- Develop and maintain expertise to provide customers with key insights and tailored customer interactions using Company approved learning and development materials.
- Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace.
Qualifications
- Required: Bachelorβs degree or equivalent; 3+ years of pharmaceutical/biotech or equivalent sales experience.
- Required: Experience in specialty pharmacy, distribution channels, and/or HUBs.
- Required: Ability to work both independently and within a team environment.
- Required: Ability to travel up to 75%; must reside in the assigned territory.
- Required: Candidate must possess a valid driver's license.
- Preferred: Pulmonology experience is a plus; experience with specialty HCPs in any therapeutic area is desired.
- Preferred: Success with multiple product launches.
- Preferred: Demonstrated ability to navigate a flexible and agile way of working in sales.
Skills
- Account Planning
- Business Performance Management
- Customer Feedback Management
- Customer Management
- Customer Relationship Management (CRM)
- Ethical Standards
- Hospital Sales
- Interpersonal Relationships
- Lead Generation
- Market Analysis
- Pharmaceutical Sales Training
- Pulmonology
- Relationship Management
- Sales Calls
- Sales Metrics
- Sales Pipeline Management
- Sales Presentations
- Sales Territory Management
- Territory Planning