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Regional Director, Rx Onboarding and Care Coordination, East

Scholar Rock
August 19, 2026
Full-time
On-site
Cambridge, MA
Operations
Role: Regional Director, Rx Onboarding and Care Coordination (East), leading patient support teams for SMA therapies. Responsibilities: manage and develop ROCC teams, establish standards within the ACE CoE, oversee patient onboarding, access, and care navigation; partner cross-functionally with reimbursement, infusion, and advocacy teams; ensure compliance, operational excellence, and escalation management; share regional insights to inform strategy. Requirements: Bachelor's degree (advanced preferred), 8+ years in biotech/pharma with patient access, reimbursement, or care coordination experience; prior team leadership; knowledge of rare disease therapies, infusion, buy-and-bill, site-of-care models; launch experience advantageous. HighValue: SMA, neuromuscular diseases, rare diseases, patient access, specialty pharmacy, infusion therapies, field-based leadership, cross-functional collaboration, compliance (HIPAA, FDA). WorkSetup: field-based, East region; bilingual Spanish preferred.