Regional Director, Community Liaison - Mid-Atlantic Region

Role Summary

Regional Director, Community Liaison, HIV – Mid-Atlantic region leads a team that builds and maintains relationships with key national and international HIV/AIDS advocates and advocacy organizations. They identify opportunities to establish alliances with patients, advocates, allied healthcare professionals, and other non-traditional customers. The Regional Director Community Liaison will cover DC, Pennsylvania, New England, Upstate NY and Virginia, and will manage the day-to-day operations of the CL team and the associated program budget.

Responsibilities

• Exhibits leadership of the region and leadership within the organization by setting a standard of excellence.
• Exercises judgment, integrity, and equitable management practices to guide the day-to-day activities of a diverse cross-section of individuals.
• Develops and maintains solid customer relationships with key executives, decision influencers, and decision-makers at major centers, clinics and other accounts.
• Tracks and reinforces measures of sales force effectiveness at the regional level to meet corporate sales objectives.
• Provides counseling and coaching to the sales team, enhancing their selling skills, developing expert product and disease state knowledge, customer focus and time management and resource allocation.
• Recruits, hires and manages a team of specialists within the Gilead Sales organization. Works with the team to create learning plans, recommends training and development solutions and provides mentoring and coaching as appropriate.
• Serves as communication liaison between home office and region to include the proactive identification and resolution of issues, opportunities and competitive activities to appropriate members of marketing and/or sales management.
• Clearly defines roles, responsibilities and measurable outcomes for all activities of the specialist team. Regularly measure success, document and provide feedback on performance.
• Takes a lead role in representing the company at professional events and promotes company products at such events.
• Utilizes high level of business acumen in analyzing and coordinating activities from identified industry trends, resources, and practices.
• Utilizes exceptional project management skills to lead cross-functional projects with broad organizational impact.
• Ensures strict compliance, both in own behavior and behavior of sales team, with Gilead commercial compliance policy, and all applicable federal and state laws and guidance relating to product promotion and information dissemination.
• Has a proven track record of success in all aspects of selling, i.e., technical knowledge, selling techniques, interpreting/analyzing data, and an in-depth understanding of the medical field and pharmaceutical industry.
• Demonstrates ability to communicate business direction and vision to the region.
• Demonstrates an ability to understand, analyze, and effectively communicate scientific/technical business information by understanding applicable pharmaceutical marketing and sales regulations, guidelines, and policies.
• Demonstrates outstanding interpersonal and relationship-building skills and influencing and negotiating skills.
• Understands and provides guidance on relevant human resource management issues and demonstrates the capability to navigate complex management issues.
• Demonstrates an ability to manage large projects and work within cross-functional teams. Adheres to operational excellence practices for administrative work.

Qualifications

• Required: High School Degree and 16 Years of Experience; OR Associate's Degree and 14 Years; OR Bachelor's Degree and 12 Years; OR Master's Degree and 10 Years; OR PhD and 8 Years.
• Required: Ability to engage in travel as may be reasonably required, including regular travel within the assigned area, and onsite visitation requirements of healthcare practitioners within the assigned area, if applicable.
• Required: A valid driver's license.
• Preferred: BA or BS degree, preferably in life sciences or business administration.
• Preferred: 14+ years of proven commercial experience within the pharmaceutical or healthcare industry (including 2 years of pharmaceutical sales management).
• Preferred: Proven experience in managing a successful product launch and/or product turnaround; recognized as an expert on industry trends and disease state/product knowledge.

Skills

• Leadership and people management
• Relationship-building and stakeholder management
• Strategic planning and program management
• Project management
• Regulatory and compliance knowledge
• Data interpretation and analysis of industry trends
• Effective communication and negotiation
• HR management and talent development
• Cross-functional collaboration

Additional Requirements

• Travel up to 50% of the time, including domestic travel within the region.
• Onsite visitation requirements for healthcare practitioners within the assigned area, if applicable.