Regional Director, Community Liaison - Mid-Atlantic Region

Role Summary

Regional Director, Community Liaison, HIV – Mid-Atlantic will lead a team that develops and maintains strong relationships with key national and international HIV/AIDS advocates and advocacy organizations. The role identifies opportunities to establish critical alliances with patients, advocates, allied healthcare professionals, and other non-traditional customers. The position covers DC, Pennsylvania, New England, Upstate NY and Virginia, and includes day-to-day management of the CL team and its program budget.

Responsibilities

• Exhibits leadership of the region and leadership within the organization by setting a standard of excellence.
• Exercises judgment, integrity, and equitable management practices necessary to guide the day-to-day activities of a diverse cross-section of individuals.
• Develops and maintains solid customer relationships with key executives, decision influencers, and decision-makers at major centers, clinics and other accounts.
• Tracks and reinforces measures of sales force effectiveness (i.e., adherence to strategy, tactical implementation, program planning proper use of funds, reach and frequency on targets, etc.) at the regional level in order to meet corporate sales objectives.
• Provides counseling and coaching to sales team, responsible for enhancing their selling skills, developing expert product and disease state knowledge, customer focus and increasing skills in time management and resource allocation.
• Recruits, hires and manages a team of specialists within the Gilead Sales organization. Works with team to create learning plans, recommends training and development solutions and provides mentoring and coaching as appropriate.
• Serves as communication liaison between home office and region to include the proactive identification and resolution of issues, opportunities and competitive activities to appropriate members of marketing and/or sales management.
• Clearly defines roles, responsibilities and measurable outcomes for all activities of specialist team. Regularly measure success, document and provide feedback on performance.
• Takes a lead role in representing company at professional events and promotes company products at such events.
• Utilizes high level of business acumen in analyzing and coordinating activities from identified industry trends, resources, and practices.
• Utilizes exceptional project management skills to lead cross-functional projects with broad organizational impact.
• Ensures strict compliance, both in own behavior and behavior of sales team, with commercial compliance policy, and all applicable federal and state laws and guidance relating to product promotion and information dissemination.
• Has a proven track record of success in all aspects of selling, i.e. technical knowledge, selling techniques, interpreting/analyzing data, and an in-depth understanding of the medical field and pharmaceutical industry.
• Demonstrates ability to communicate business direction and vision to the region.
• Demonstrates the ability to understand, analyze, and effectively communicate scientific/technical business information by understanding applicable pharmaceutical marketing and sales regulations, guidelines, and policies.
• Demonstrates outstanding interpersonal and relationship-building skills and influencing and negotiating skills.
• Understands and provides guidance on relevant human resource management issues and demonstrates the capability to navigate complex management issues.
• Demonstrates an ability to manage large projects and work within cross-functional teams. Adheres to operational excellence practices for administrative work.

Qualifications

• Required: High School Diploma with 16 years' experience; OR Associate's Degree with 14 years' experience; OR Bachelor's Degree with 12 years' experience; OR Master's Degree with 10 years' experience; OR PhD with 8 years' experience.
• Required: Ability to engage in travel as may be reasonably required, including regular travel within the assigned area; on-site visitation requirements of healthcare practitioners within the area, if applicable.
• Required: A valid driver's license.
• Preferred: Typical candidates will possess a BA or BS degree, preferably in life sciences or business administration.
• Preferred: 14+ years of proven commercial experience within the pharmaceutical or healthcare industry (preferably in specialty pharmaceuticals) - including 2 years of pharmaceutical sales management experience.
• Preferred: Proven experience in managing a successful product launch and/or product turnaround and is viewed as an expert on industry trends, and product and disease state knowledge, including the pros and cons of product protocols.

Skills

• Outstanding interpersonal and relationship-building skills; strong influencing and negotiating abilities.
• Excellent project management and cross-functional collaboration capabilities.
• High business acumen with ability to analyze industry trends and coordinate complex activities.
• Ability to communicate technical and scientific information effectively within regulatory guidelines.
• Strategic thinking and leadership in a sales-driven, compliant environment.

Additional Requirements

• Travel up to 50% within the assigned region, including regular travel.
• On-site visitation requirements for healthcare practitioners within the assigned area, if applicable.