Regional Account Manager - UPLIZNA - Atlanta, GA/Nashville, TN (Rare Disease)

Role Summary

Regional Account Manager for UPLIZNA in Atlanta, GA and Nashville, TN (Rare Disease). Represent Amgen products to top-tier physicians, healthcare professionals and affiliated institutional systems; establish product sales and perform total strategic account management to drive treatment decisions within academic or large-scale private systems that act as regional referral points.

Responsibilities

• Consistently achieve quarterly sales objectives through the promotion of patient-centered disease and product education to HCPs and systems to improve patient care while adhering to corporate compliance guidelines
• Implement goals of the marketing plan through execution of strategic account business plan. Drives strategic plans with exceptional precision and effectiveness, strategically allocating resources based on leading and lagging indicators, consistently achieving and exceeding desired brand outcomes
• Demonstrated experience working in a matrix environment, which will encompass other Specialty Account Managers in their geography, Thought Leader Liaisons, Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary. Anticipates and shares insights about current and future actions, strategies, needs and resource application across the team. Remains agile and proactively adjusts strategies. Consistently seeks feedback across the matrix team & leaders to drive continuous improvement in account performance.
• Effectively use all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps.
• Proven experience and ability navigating, identifying and increasing opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations and community hospital systems. Engages in deep, strategic conversations with the account and presents appropriate solutions that anticipate the account’s future needs. Skilled at communicating across various levels of the organization (vertical & horizontal)
• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.
• Promote and support the use of the company's products within the target institutions, often working with medical and scientific teams
• Understand and navigate the market access landscape, including government regulations, reimbursement models, and payer trends
• Identify and pursue new business opportunities within the institutional channel that impacts the institution and surrounding referral geography in a positive use manner
• Monitor and analyze sales data, market trends, and competitive activities to identify areas for improvement and growth
• Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge. Proactively seeks out the latest research and developments related to the product and disease states, continually enhancing expertise and sharing approved messages with healthcare providers
• Apply a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals who treat Neuro-Immunologic patients. Proactively anticipates healthcare provider and institution questions and concerns, aligning clinical data with strategic goals to influence treatment decisions
• Complete all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting.

Qualifications

• Required: Doctorate degree AND 2 years of collective account management experience, sales, & commercial experience
• Required: Master’s degree AND 6 years of collective account management experience, sales, & commercial experience
• Required: Bachelor’s degree AND 8 years of collective account management experience, sales, & commercial experience
• Required: Associate degree AND 10 years of collective account management experience, sales, & commercial experience
• Preferred: At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services.
• Preferred: Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity.
• Preferred: Market development / deep profiling in rare, unmet spaces experience preferred.
• Preferred: Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis.
• Preferred: Documented track record of delivering consistent, exceptional levels of performance.
• Preferred: Proven ability to work independently in a fast-paced, highly challenging work environment.
• Preferred: Excellent written and verbal communication skills.
• Preferred: Strong organizational, analytical and computer skills required
• Preferred: Proficient in Microsoft Office.
• Preferred: Professional, proactive demeanor.
• Preferred: Strong interpersonal skills.

Additional Requirements

• Requires approximately 20-30% travel, including some overnight and weekend commitments.