Regional Account Manager I - Southeast Pennsylvania/ South New Jersey

Role Summary

Regional Account Manager I for Southeast Pennsylvania and South New Jersey builds and differentiates Novo Nordisk products in the marketplace through targeted accounts that influence patient access and care. Engages payers, health systems, municipalities, coalitions, and other stakeholders to secure formulary consideration and align brand awareness with customer needs. This role reports to a Director/Senior Director within the Area Market Access Team and requires ongoing collaboration with cross-functional partners.

Responsibilities

• Masters Product and Disease State Knowledge:
  • Demonstrates a clear and thorough understanding of targeted disease states and their impact on all stakeholders/customers, as well as the full range of treatment options available and associated clinical outcomes
  • Leverages detailed knowledge of both Novo Nordisk and competitor products to communicate effectively with key decision makers and influencers and differentiate NNI products in alignment with customer and patient needs and goals
• Demonstrates Business Acumen:
  • Gathers and demonstrates a thorough understanding of integrated customer accounts, customer business models, financial dynamics, marketplace developments, competitive strategies, healthcare policy and NNI strategies and processes
  • Builds knowledge about national sales and marketing strategies and learns how to adapt to an Area's unique market dynamics
  • Coordinates, implements, and follows through on all relevant account contracts
  • Keeps abreast of all pricing changes and related impact to customer relationships and decision-making
  • Highlights NNI PRB approved patient-centric resources when relevant
• Builds Business-Relevant Relationships:
  • Leverages a network of relationships with internal and external stakeholders to ensure an aligned, customer-focused approach for the execution of business plans
  • Identifies key stakeholders who impact relevant customer accounts
  • Develops plans to gain access to, build, maintain and leverage ongoing business-relevant relationships
  • Maintains and keeps customer information current within approved NNI CRM platform(s)
• Develops and Executes Business Plans:
  • Identifies business opportunities based on an understanding of customers across geography
  • Develops business plans, with leadership guidance, that facilitate access to the NNI portfolio
  • Engages with cross-functional teams to ensure alignment around opportunities and integrated customer account approaches
  • Follows-up with internal and external stakeholders to review product value, quality of care and account satisfaction

Qualifications

• A Bachelor's Degree required
• Master's Degree in a business-relevant field preferred
• Previous experience as a people manager preferred
• At least 5 years pharmaceutical/biotech/healthcare industry experience required
• At least 1 year successful account management or other relevant experience within the healthcare market; relevant Novo Nordisk experience may be substituted, where appropriate
• Multiple channel and customer experience preferred
• Demonstrated ability to deliver effective customer presentations

Education

• A Bachelor's Degree required
• Master's Degree in business-relevant field preferred

Physical Requirements

• 30-40% overnight travel required
• Driver must maintain a valid driver's license
• Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records