Regional Access Director, Southeast

Role Summary

The Regional Access Director (RAD) will lead a regional team of Field Access Managers to ensure appropriate patient access. The role serves as a subject matter expert on payer/reimbursement matters, patient services, and pharmacy processes, with a track record of building and guiding high-performing teams in complex operations.

Responsibilities

• Identify, recruit, onboard, and develop a high-performing team of Field Access Managers (FAMs) across geographies.
• Support FAMs to enhance customer awareness and understanding of payer requirements, patient support offerings, and specialty pharmacy processes.
• Serve as a strategic liaison between internal stakeholders, Regional Executive Directors, and Field Access Managers to ensure a strong patient and provider experience throughout the patient journey.
• Collaborate with Regional Executive Directors to align customer engagement, delineate Sales and Access responsibilities, and enable regional problem solving.
• Provide field-based insights to inform leadership decisions on payer strategy, patient affordability programs, and other access-related initiatives.
• Analyze access barriers and help the team address them with available tools and resources.
• Assist in developing metrics and reporting tools to evaluate and optimize the effectiveness of the Field Access Managers.
• Drive continuous improvement initiatives to meet high standards of patient access and compliance.
• Monitor and assess reimbursement trends, payer coverage, and changes in the access environment.

Qualifications

• Required: Minimum 15 years in the healthcare/pharmaceutical industry.
• Required: Prior leadership experience managing field access managers.
• Required: Prior reimbursement or case management experience.
• Required: Proven ability to build collaborative partnerships with commercial field leaders and drive joint execution in a matrix environment.
• Required: Experience with pharmacy benefit reimbursement/access and specialty pharmacy.
• Required: Strong prioritization skills and sound decision-making capabilities.
• Preferred: CPC or similar coding certification.
• Preferred: Experience working in the cardiometabolic area.
• Required: Knowledge of key Medicare policies such as Part D design and IRA.
• Required: Proven teamwork and collaboration skills in highly matrixed, cross-functional teams.
• Required: Ability to travel to meetings/trainings/programs as necessary; ~50% travel within the assigned geography.
• Required: Must live within the assigned geography.
• Required: Valid driver’s license.

Education

• Bachelor’s Degree required. Advanced degree preferred.

Location

• Southeast

Travel

• ~50% Travel required