Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Center Associate responsible for donor registration, health screening, and education at plasma collection centers. Objectives include verifying donor suitability, conducting health assessments, and ensuring compliance with SOPs. Responsibilities encompass performing screening procedures, explaining donation processes, maintaining data accuracy, and ensuring safety protocols. The role involves patient interaction, basic medical assessments, and maintaining a clean, compliant work environment. Qualifications: High school diploma or equivalent; at least three months of experience in customer service, ideally in healthcare or medical settings; proficiency in basic math. Preferred skills may include bilingual capabilities and cross-training in other center functions. High-Value: Focus on plasma donation, donor screening, and compliance with health safety protocols. No specific therapeutic areas or advanced biopharma modalities are indicated; emphasis is on operational support within a plasma collection environment. Collaboration: Likely reports to a supervisor or group leader; involves interaction with medical staff and donors. Work setup is implied to be on-site in a healthcare or donation center, with safety and confidentiality emphasized. Travel or remote work details are not specified.