Reception

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, eligibility screening, and blood collection procedures. Objectives include ensuring donor suitability, maintaining compliance with SOPs, and providing education on plasma-derived therapeutic products. Responsibilities encompass verifying health history, performing health screenings, recording data accurately, and monitoring donor well-being during and after donation. The role may involve registering, transferring, and educating donors, as well as administrative tasks like answering calls and maintaining a clean environment. The associate must adhere to health, safety, and confidentiality policies and may be cross-trained in other center functions. High-value biopharma specifics: focus on plasma donation, with potential involvement in hyperimmune programs. Qualifications: high school diploma or equivalent; minimum of 3 months’ customer service or clerical experience, preferably in healthcare; basic math skills. Preferred skills include bilingualism and familiarity with medical or health environments. Work setup details, including pay range ($18.98–$20.39/hour), are provided, but remote or travel specifics are not stated.