Role Summary
The Rare Condition Account Manager (RCAM) leads key relationships in the rare disease space within the Southeast region, engaging high-value healthcare professionals, executives, and other stakeholders at top Centers of Excellence. The role focuses on demand generation for the Growth & Genetics portfolio, calling on Pediatric Endocrinologists, Geneticists, Orthopedics, and Pediatrics with demonstrated experience in large health care systems. It drives therapy adoption through education, patient reimbursement and support, and long-term value creation in complex health care environments. Location: Southeast Region (DC, MD, VA, NC, SC, FL, GA, AL, LA).
Responsibilities
- Responsible for demand generation within the Growth & Genetics portfolio and to develop expert product and disease-state knowledge to engage in face-to-face clinical dialogue with healthcare professionals.
- Promote approved indications and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
- Develop and execute a territory business plan to achieve or exceed sales goals.
- Establish strategic relationships with key stakeholders in assigned centers of excellence and academic institutions that include physicians, administrative staff, nurses, care coordinators, and pharmacists to drive adoption of Ascendis products.
- Lead cross-functional planning efforts to optimize access and adoption of rare disease therapies and identify referral networks within assigned customer segments.
- Work collaboratively with internal teams (Patient Services, Marketing, Medical Affairs, HEOR, Market Access) to ensure alignment of goals and execution.
- Provide field insights on emerging treatment trends, patient needs, and competitor activity to internal stakeholders.
- Stay current on rare disease market trends, policy developments (e.g., orphan drug policy), patient advocacy, and competitive activity.
- Experience launching or supporting ultra-rare disease products.
- Strong understanding of specialty drug/rare disease environments to ensure customers' and patients' needs.
Qualifications
- Required: Bachelor's degree
- Preferred: Advanced degree
- Required: 5+ years of experience in strategic account management, market access, or health system-based sales in the rare disease, biotech, or specialty pharma sector.
- Required: Proven ability to engage and influence high-level stakeholders in key centers of excellence and academic institutions establishing measurable impact on product access and revenue growth.
- Required: Demonstrated use of product knowledge to engage in customized discussions and in-person interactions based on customerβs needs in a compliant and ethical manner
- Required: Documented track record of consistent top performance
- Required: Strong knowledge of rare disease market dynamics, including distribution, patient support, high-touch care coordination, and innovative reimbursement models
- Required: Exceptional communication, negotiation, and executive presentation skills.
- Required: Strong clinical and business acumen with the ability to craft compelling clinical patient-focused solutions
- Required: Proficiency with CRM tools (e.g., Salesforce) and strategic account planning frameworks.
- Preferred: Familiarity with integrated delivery networks (IDNs), PBMs, and specialty pharmacy operations.
- Preferred: Proven success balancing a product portfolio
Additional Requirements
- Travel: Ability to travel up to 70% and cover a large geographic area.