Radioligand Therapies (RLT) Director, Ecosystem Lead – Northern CA

Role Summary

This field-based, remote role covers Northern California, supporting key accounts in an assigned geography. The RLT Director, Ecosystem Lead leads an enterprise mindset across the Radioligand Therapies regional ecosystem to meet and exceed organizational objectives. The role involves developing, orchestrating, and executing the RLT priority ecosystem customer engagement strategy by understanding the needs of key priority ecosystem partners and the local healthcare environment to create a frictionless experience for accounts and best support patient access and education. It also leads collaboration of the Integrated Field Strategy Team (IFST) across Sales, Medical, Market Access, and Patient Support functions, in a non-reporting relationship, and builds and maintains relationships with C- and D-suite leaders in partnership with other appropriate functions.

Responsibilities

• Understand the needs of the target ecosystem archetype customers at all levels, from departments to C-Suite, and utilize insights to anticipate, leverage, and navigate trends impacting the business, articulating insights and driving priorities to deliver outcomes.
• Develop and drive strategic plans, leading the region’s Integrated Field Strategy Team (IFST) to advance Novartis' objectives and address account needs, collaborating with IFST members on pre-launch/launch strategy and execution across HQ, account, and regional executive teams.
• Build strategic customer relationships to advance engagement between Novartis and ecosystem partners, identifying, prioritizing, and championing change opportunities to better serve partners.
• Identify opportunities for collaboration and engagement with ecosystem C-Suite, D-Suite, and other non-HCP decision-makers, serving as the RLT oncology primary contact and partnering with other account leads for executive and HQ exchanges.
• Create and build opportunities for internal cross-functional collaboration, driving partners across functions to eliminate barriers and create solutions, leading communication, problem-solving, decision-making, and effective enterprise mindset collaboration.
• Provide alternatives and solutions where challenges and ambiguity exist.
• Own account performance across the RLT platform, identifying and leading opportunities to impact demand-generating functions and achieving ecosystem performance, influencing cross-functional teams including sales, access, and other partners.
• Establish, enable, and lead effective communications between Novartis and ecosystems, internal account teams, customer engagement leadership, and other Novartis functions, anticipating and communicating strategic shifts that align with organizational goals and encouraging teams to adapt and lead with confidence.
• Manage multiple highly critical and complex ecosystem archetype targets.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: 10+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
• Required: 5+ years’ experience in account management covering Academic Medical Centers, Integrated Health Systems, GPOs and/or Large Community Oncology Integrated Networks.
• Required: 2+ years’ experience in project management/leadership and successful translation of strategy into execution.
• Required: 2+ years’ experience leading complex projects requiring cross functional and national alignment.
• Required: Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystem.
• Required: A robust business background, with strong and proven ability to successfully collaborate, work and lead cross-functionally in a matrix environment to build and drive effective strategic account plans aligned to customer and organization goals.
• Preferred: Oncology, Nuclear Medicine, Buy and Bill or other leading edge healthcare experience in a highly matrixed organization.
• Preferred: Understanding of the macro-economic landscape in healthcare impacting operational, clinical and financial decisions.

Additional Requirements

• Residence: Must reside within territory, or within 100 miles of the territory border.
• Travel: Ability to travel 60-80% across a broad geography; may involve driving or flying within the territory.
• Licensing: Must have a valid driver’s license.