Amgen logo

Quality Control Manager

Amgen
Full-time
On-site
West Greenwich, RI
Operations

Want to see how your resume matches up to this job? A free trial of our JobsAI will help! With over 2,000 biopharma executives loving it, we think you will too! Try it now — JobsAI.

Role Summary

Quality Control Manager responsible for on-site management of the Quality Control Bioanalytics team, ensuring adherence to cGMP and regulatory requirements, leading daily operations, and driving continual improvement within the Bioanalytics Laboratory.

Responsibilities

  • Lead and supervise QC Bioanalytics staff; maintain weekly lab schedule and prioritize daily tasks
  • Provide quality oversight to ensure processes follow current Good Manufacturing Practices (cGMP)
  • Ensure facilities, equipment, materials, organization, processes, procedures, and products align with cGMP and applicable regulations
  • Review, approve, and track cGMP processes, procedures, documents, and records (including nonconformance records and CAPAs)
  • Coordinate testing scheduling and execution including routine analysis and technology transfer support
  • Provide technical guidance to lab staff and cross-functional teams
  • Manage daily Bioanalytics Lab operations: testing scheduling, project planning, materials, reagents, equipment, and staff
  • Review and approve controlled documents (SOPs, analytical methods, protocols, reports)
  • Ensure lab operations comply with GMP, Good Documentation Practices, safety, and lab controls
  • Represent the Bioanalytics Lab during internal/external audits and inspections; interact with regulatory agencies during on-site inspections
  • Oversee Quality Systems records: investigations, deviations, CAPAs, and Change Controls
  • Develop, evaluate, and train laboratory staff; manage staff training assignments
  • Support continuous improvement and LEAN initiatives
  • Assess changes potentially impacting product quality; investigate and document deviations per procedures
  • Ensure records are complete, accurate, and compliant with procedures and cGMP
  • Collaborate cross-functionally to ensure Quality Management System processes are followed
  • Alert senior management to quality, compliance, supply, and safety risks
  • Support internal/external audits and inspections as part of the audit/inspection management team

Qualifications

  • Basic: High school diploma/GED with 12 years of quality experience; or Associate’s degree with 10 years; or Bachelor’s with 5 years; or Master’s with 3 years; or Doctorate
  • Experience directly managing people and/or leadership experience leading teams, projects, or resources
  • Managerial experience may run concurrently with required technical experience

Preferred Qualifications

  • Advanced degree in scientific field
  • Strong knowledge in HPLC/UPLC, Capillary Electrophoresis, and general chemistry testing (e.g., UV, Osmolality, pH, polysorbate, subvisible particles, appearance, color, clarity)
  • Familiarity with technology transfer; experience validating analytical methods and ensuring timelines
  • Analytical skills to evaluate data and apply root cause analysis tools
  • Leadership and GMP experience in a Quality Control setting; ability to coach and mentor
  • Excellent interpersonal, verbal, and written communication across organization levels
  • Experience managing a team in fast-paced environments; ability to work in a matrix organization
  • Ability to lead innovative projects to advance efficiency and LEAN principles
  • Establishment and review of department goals, strategies, and KPIs
  • Experience with laboratory equipment and computer systems; strong leadership and negotiation skills
  • Innovative thinking and ability to transform work organizations; exposure to Operational Excellence
  • Ability to coordinate multi-functional project teams and deliver on schedule

Education

  • Details not specified beyond qualifications above; degree level as listed in Basic/Preferred Qualifications

Additional Requirements

  • No application instructions or external links included