QSEO Business Operations Sr Associate

Role Summary

The Senior Associate, Business Operations, is a critical contributor to the Quality, Safety & Environmental Operations (QSEO) organization, reporting to the Director of Business Operations. This role works on operational excellence and execution activities to support the effectiveness of the leadership team and drives programs that foster a culture of engagement at and above sites, as well as some strategic initiatives. With direct exposure to senior leadership, the Senior Associate will champion innovative solutions, streamline processes, and play a key role in advancing QSEO’s mission.

Responsibilities

• Operations
  In partnership with Finance and the LT, support budget reviews and financial stewardship for QSEO leadership, identifying trends and driving cost optimization. Monitor that hiring is aligned with budget.
• Oversee procurement processes, including PO management and invoice reconciliation.
• Document, track, and report on organizational metrics.

• Leadership Engagement & Communications
  Execute highly effective meetings, including agenda development, logistics, and monitors follow-up actions and escalations.
• Develop and deliver engaging communications, fostering a vibrant QSEO culture through recognition programs and internal communication, including website and newsletters.
• Represent QSEO in the broader PGS reward and recognition programs.

• Project & Program Management
  Manage key projects and track progress against organizational objectives, ensuring alignment with QSEO’s strategic goals, identifying potential risks, overlaps and opportunities.
• Maintain and optimize digital collaboration platforms (SharePoint, Teams), enhancing team connectivity and knowledge sharing.

• Talent & Team Development
  Chair weekly administrative team meetings, providing mentorship and guidance.
• Support other talent development initiatives.

Qualifications

• Required: Bachelor's degree with at least 2 years of experience; OR a master's degree with 0+ years of experience; OR an associate's degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience
• Required: Expertise in Microsoft Office and Pfizer systems; experience with digital collaboration tools (Ariba, Concur, SharePoint, Teams).
• Required: Ability to work in a global fast-paced environment with a level of ambiguity and able to build strong working relationships with peers across multiple departments
• Required: Motivated to work independently and proactively, demonstrating strong organizational skills
• Preferred: Demonstrated ability to lead cross-functional initiatives and drive change in complex environments.
• Preferred: Strong analytical, communication, and stakeholder engagement skills.
• Preferred: Experience in process improvement, digital transformation, or operational excellence programs.

Additional Requirements

• Must be able to work flexibly across time zones and adapt to changing priorities in a fast-paced, global environment.