Role Summary
QCS Engineering Manager for Laboratory Systems leads the maintenance, enhancement, and implementation of current and future solutions supporting laboratory processes. This is a hands-on leadership role requiring technical expertise, strong management skills, and adherence to High Performance Team standards, coordinating with business partners, securing resources, and managing consultant teams to deliver validated solutions in a GxP-compliant environment.
Responsibilities
- Lead QCS lab development projects, ensuring performance meets SLAs and delivery timelines
- Develop and implement innovative solutions aligned with approved standards (SDLC, Agile, Waterfall)
- Configure lab systems (e.g., Empower DACs, AQF packages), manage IQ/OQ testing, upgrades, deployments, and data migrations
- Drive system integrations and collaboration across IT and business teams
System & Process Improvement
- Capture customer insights and recommend continuous improvements
- Conduct fit-for-use analyses on vendor tools; manage licenses and influence vendor roadmaps
- Provide knowledge transfer to internal teams post delivery
Project Planning & Resource Management
- Coordinate resource needs with business partners; create and manage SOWs
- Identify, onboard, and manage consulting teams; monitor milestones and reconcile invoicing
- Maintain clear communication on project progress, risks, and mitigation plans
Additional Duties
- Analyze incoming demand and assess technical solutions
- Act as technical lead for QS platform design and configuration
- Ensure compliance with J&J standards and regulatory requirements
- Drive continuous improvement and resolve technical challenges to deliver business benefits
Qualifications
- Required: BA/BS degree
- Required: Minimum 2 years of experience translating business requirements into technical solutions
- Required: Minimum 2 years of experience working with Laboratory Information Management Systems (LIMS) such as LabVantage and/or LabWare
- Required: Minimum 3 years of hands-on experience with laboratory systems, including:
- CDS – preferably Waters Empower
- SDMS – preferably Waters NuGenesi
- Compliance Builder (CB) – preferably Instem/Xybion
- Required: Experience with relational databases and scripting for data migrations
- Required: Proven ability to identify, onboard, train, and manage consulting teams to deliver projects on time and within budget
- Required: Experience collaborating with business partners to align project funding and create Statements of Work (SOWs)
- Preferred: Strong knowledge of SDLC methodology, 21 CFR Part 11, GxP, CSV frameworks, and validated systems
Skills
- Laboratory Information Management System (LIMS)
- Relational Database
- Technical Solutions