PX Manager – Analytics, Operations & EF Client Facing

Role Summary

The PX Manager – Analytics, Operations & EF Client Facing is responsible for ensuring PX operations for the Enabling Functions run smoothly, data and insights are leveraged effectively, and leaders are supported with strategic people solutions. This role leads PX operations and reporting, translates data into actionable workforce insights, and partners with managers and leaders to strengthen performance, engagement, and organizational effectiveness.

Responsibilities

• PX Analytics & Operations Leadership: Manage PX systems and processes to ensure accuracy, simplicity, and continuous improvement.
• Develop and deliver clear workforce reporting (headcount, turnover, hiring, engagement trends, etc.) that enables leaders to make informed decisions.
• Introduce technology-driven enhancements and automation to improve PX service delivery and employee experience.
• Track PX service delivery metrics and resolve escalated issues to ensure high-quality support for employees and managers.
• Workforce Insights & Reporting: Provide timely and practical PX reporting tailored to business needs, ensuring leaders can act on data without unnecessary complexity.
• Collaborate with Finance and other partners to align workforce reporting with business and financial priorities.
• Identify trends in retention, mobility, and engagement, offering targeted recommendations to improve outcomes.
• Client Facing/Business Partnering & Advisory: Serve as the PX partner for Enabling Functions client groups, building strong relationships with leaders and managers.
• Provide coaching and guidance on workforce planning, talent management, organizational design, and employee relations.
• Translate PX policies and strategies into practical solutions that fit the business context.
• Act as a trusted advisor, supporting leaders in navigating change, building capability, and creating a positive employee experience.
• Change Leadership & Culture: Support organizational change with clear, transparent, and people-centered communication.
• Champion inclusion, accountability, and engagement in all PX activities.
• Lead initiatives that enhance the employee experience and align with organizational values.
• Critical Skills & Competencies: Operational Excellence: Strong understanding of PX processes and systems, with a focus on continuous improvement and simplification.
• Data Savvy: Ability to collect, interpret, and communicate PX data clearly for non-PX audiences.
• Client Partnership: Skilled at building trusted relationships and providing credible, solution-oriented guidance to leaders.
• Change Agility: Able to guide individuals and teams through transitions with clarity and empathy.
• Influence & Communication: Strong interpersonal and communication skills, able to influence at multiple levels of the organization.
• Collaboration: Works seamlessly across PX, Finance, and business functions to deliver cohesive support.
• Factors for Success: Balancing strong operational delivery with strategic business partnership.
• Using data and reporting to create clarity and drive action.
• Building credibility with both business leaders and employees.
• Simplifying processes and improving the colleague experience.
• Bringing forward innovative, practical ideas that support both business performance and people outcomes.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred).
• 4+ years of progressive PX experience, including exposure to both operations and business partnering.
• Proficiency with PXIS platforms (Workday, Visier, etc.) and reporting tools (Excel, Power BI, Tableau, etc.).
• Proven experience working directly with leaders to influence decisions and support organizational change.