PSC Manager - Tulsa, OK

Role: Experienced Phlebotomist and operations manager overseeing patient blood collection at Natera’s Tulsa, OK location, with potential oversight of other phlebotomists and program management. Responsibilities include performing venipunctures, ensuring specimen integrity, verifying test orders, managing equipment, and maintaining quality and compliance with standards such as HIPAA, CLIA, and state regulations. The role also involves managing the patient service center, vendor relations, and supporting program growth through training and customer feedback. Requirements: minimum 5 years of phlebotomy experience, high-level customer care skills, and strong cross-functional collaboration abilities. Preferred: BS/BA degree, phlebotomy certification, bilingual skills, and supervisory experience. High-value specifics include mobile phlebotomy services, extensive regulatory adherence, and program management within a genetic testing environment focused on cell-free DNA (cfDNA) testing in oncology, women’s health, and organ health. The position involves handling PHI, working within GxP standards, and may require lifting up to 50 pounds and occasional travel for supply stocking and training. The work setup is primarily onsite in Tulsa, with emphasis on operational excellence, quality control, and customer service to support Natera’s mission of advancing genetic diagnostics.