PSC Manager - Stony Brook, NY

Role: Senior Phlebotomist and Operations Manager overseeing blood collection services at Natera’s patient service center in Stony Brook, NY. Objectives: ensure accurate specimen collection, maintain specimen integrity, and lead phlebotomy operations supporting Natera’s genetic testing programs. Responsibilities: perform venipunctures, verify test requisitions, track specimens, ensure compliance with quality and safety standards, manage equipment, and oversee staff and vendor relations; support program growth through onboarding and training. Requirements: minimum 5 years of phlebotomy experience, high-level customer care skills, strong knowledge of mobile and general phlebotomy, excellent communication, and team collaboration abilities; high school diploma required, phlebotomy certification preferred. Preferred: BS/BA degree, supervisory experience, bilingual skills, and familiarity with budget management. High-Value: role supports Natera’s cfDNA testing in oncology, women’s health, and organ health, with critical focus on specimen handling, quality assurance, compliance (HIPAA, JCAHO), and cross-functional engagement. Work setup: onsite in Stony Brook; may involve heavy lifting, supply stocking, and occasional travel for training and support. Compliance with state-specific licensure and training in privacy and security is essential.