Program Manager Digital Patient Services - Branded

Role Summary

Program Manager Digital Patient Services - Branded is responsible for leading the transformation of Managed Patient Programs (MPPs) to significantly improve patient access and outcomes across a global healthcare ecosystem. Location: Cambridge, MA; Morristown, NJ. You will coordinate all MPP activities across global and local markets and with partner organizations, delivering structured program management and proactive, transparent communication to internal and external stakeholders to advance patient health.

Responsibilities

• Foster a positive and transparent work environment that encourages proactive problem-solving and innovation
• Drive accountability through clear goal setting and empower teams to achieve program objectives
• Lead by example in promoting open communication and building trust across organizational boundaries
• Demonstrate resilience and adaptability in managing complex program challenges
• Develop and maintain comprehensive program plans, ensuring clear milestones, deliverables, and resource allocation
• Implement robust governance frameworks to monitor program health and drive decision-making
• Proactively identify and mitigate risks through structured assessment and contingency planning
• Establish and track KPIs to measure program success and drive continuous improvement
• Build and nurture strong relationships with both internal stakeholders and external partners
• Facilitate effective cross-functional teamwork to ensure alignment and program success
• Create an environment that promotes knowledge sharing and collaborative problem-solving
• Drive consensus and resolution across diverse teams and organizational cultures
• Establish clear communication channels and protocols across all program stakeholders
• Deliver compelling presentations and status updates to various audience levels
• Ensure transparency through regular and structured reporting of program progress
• Facilitate productive dialogue between internal teams and external partners

Qualifications

• Experience: 7+ years of progressive experience in pharmaceutical, biotechnology, or life sciences industries, may include consulting experience with top-tier firms
• Experience: 7+ years of program management experience in complex, multi-stakeholder environments
• Experience: Demonstrated track record of successful program delivery and stakeholder management

Education

• Bachelor’s degree in business, Engineering, or related field required
• MBA preferred
• Project management certification preferred

Skills

• Strong business acumen with the ability to adapt communication and approach to diverse audiences
• Advanced proficiency in program and project management methodologies and tools
• Exceptional organizational skills with proven ability to manage competing priorities and deliver results on schedule
• Self-motivated professional with strong initiative and accountability
• Strategic thinking and execution in dynamic environments
• Cross-functional collaboration and stakeholder engagement
• Process optimization and a continuous improvement mindset