Product Manager - Patient Experience

Role: Strategic Product Manager responsible for shaping patient-facing digital experiences across Labcorp’s web, mobile, and patient service platforms. Main objectives include developing product strategy, translating it into clear visions and designs, and delivering accessible, intuitive user experiences. Responsibilities encompass managing product roadmaps, championing a patient-first approach, collaborating with engineering and UX teams, and defining KPIs for engagement and satisfaction. The role involves leveraging data, market insights, and industry trends to inform product decisions and continuously improve digital offerings. The ideal candidate has at least a bachelor’s degree, with 4+ years in digital product management, strong understanding of Agile development, and experience with healthcare or patient-centric products. Familiarity with modern web/mobile tech, APIs, and digital platforms is preferred. Cross-functional collaboration, excellent communication, and data-driven decision skills are essential. The role is based in Durham, NC, with a typical schedule of Monday–Friday, requiring occasional overtime. No travel expectations are specified.