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Product Director, Access and Customer Experience, ICOTYDE PsO

Johnson & Johnson Innovative Medicine
October 1, 2026
Full-time
Remote friendly (Horsham, PA)
Worldwide
Marketing
Role: Product Director, Access and Customer Experience, leading marketing strategy for ICOTYDE in immunology, focusing on patient access, adherence, and omnichannel engagement. Responsibilities include shaping access and engagement strategies, optimizing field execution, managing partnerships, and driving innovative patient solutions. The role involves cross-functional collaboration with Sales, HCP Marketing, Analytics, and external agencies, emphasizing data-driven insights and patient journey design. Requirements: Bachelor's in Life Sciences, Business, or Marketing; 5+ years in pharma/healthcare marketing, market access, or patient experience; proven ability to develop and execute access/CX strategies, navigate payer systems, and influence cross-functional teams. Preferred: familiarity with AI/Tech, stakeholder management skills, and experience in immunology or related therapeutic areas. Work setup requires on-site presence 3 days/week in Horsham, PA, with up to 20% travel.