Procurement and Vendor Operations Associate Director
Vertex Pharmaceuticals
August 21, 2026
Remote friendly (Boston, MA)
United States
Operations
Position Summary
- Lead Procurement Operations and Vendor Management in a BPO-enabled operating model; accountable owner of service delivery across PR-to-PO processing, Procurement Service Desk, and Vendor Master Data Management.
Key Responsibilities
- Own governance for outsourced procurement operations (requisition-to-PO activities, service desk, vendor master data, vendor inquiry support).
- Monitor BPO performance vs. contractual SLAs/KPIs; manage service credits and escalations; run QBRs and steering committees.
- Primary stakeholder point of contact (BPO, vendors, business partners); represent performance in senior governance, audits, and business reviews.
- Ensure procurement policy compliance (including “No PO, No Pay”); monitor maverick spend; partner with Category Management on sourcing strategy alignment.
- Oversee requisition review, PO creation, change orders, and inquiries; escalate complex issues not resolved at BPO level.
- Ensure controls in requisition-to-PO workflows; operate in compliance with SOX, internal controls, and audit expectations.
- Validate service reporting (BI/metrics), communicate risks/performance/improvement plans; oversee invoicing, rate validation, and commercial compliance.
- Drive automation, catalog adoption, self-service, workflow simplification, benchmarking, and value realization.
- Monitor regulatory/data protection/internal controls; identify and mitigate operational/contract risks; support audit/compliance.
- Lead and develop teams (internal and BPO-side); conduct reviews/coaching; drive change and succession readiness.
Education & Experience (Required/Preferred)
- 8–12+ years in Procurement Operations/Vendor Master/Procure-to-Pay/shared services/outsourced delivery; enterprise leadership with third-party service delivery and vendor governance.
- Experience in large-scale outsourcing transitions preferred.
- CPSM/CIPS or similar certification preferred.
- Source-to-Pay agentic orchestration layers familiarity preferred.
- Strong SOX, audit, and operational controls required.
Skills & Competencies (Required/Preferred)
- Deep Procure-to-Pay process/policy knowledge; vendor governance and contract management; procurement/ERP systems (Oracle, Coupa, SAP).
- Data analysis/reporting (BI, Excel); stakeholder/change/executive communication.
- Lean/Six Sigma continuous improvement a plus.
Pay/Benefits
- Pay range: $157,600–$236,400; eligible for annual bonus and annual equity awards.
- Inclusive benefits include medical/dental/vision, paid time off, educational assistance/student loan repayment, commuting subsidy, charitable donation matching, and 401(k).
- Lead Procurement Operations and Vendor Management in a BPO-enabled operating model; accountable owner of service delivery across PR-to-PO processing, Procurement Service Desk, and Vendor Master Data Management.
Key Responsibilities
- Own governance for outsourced procurement operations (requisition-to-PO activities, service desk, vendor master data, vendor inquiry support).
- Monitor BPO performance vs. contractual SLAs/KPIs; manage service credits and escalations; run QBRs and steering committees.
- Primary stakeholder point of contact (BPO, vendors, business partners); represent performance in senior governance, audits, and business reviews.
- Ensure procurement policy compliance (including “No PO, No Pay”); monitor maverick spend; partner with Category Management on sourcing strategy alignment.
- Oversee requisition review, PO creation, change orders, and inquiries; escalate complex issues not resolved at BPO level.
- Ensure controls in requisition-to-PO workflows; operate in compliance with SOX, internal controls, and audit expectations.
- Validate service reporting (BI/metrics), communicate risks/performance/improvement plans; oversee invoicing, rate validation, and commercial compliance.
- Drive automation, catalog adoption, self-service, workflow simplification, benchmarking, and value realization.
- Monitor regulatory/data protection/internal controls; identify and mitigate operational/contract risks; support audit/compliance.
- Lead and develop teams (internal and BPO-side); conduct reviews/coaching; drive change and succession readiness.
Education & Experience (Required/Preferred)
- 8–12+ years in Procurement Operations/Vendor Master/Procure-to-Pay/shared services/outsourced delivery; enterprise leadership with third-party service delivery and vendor governance.
- Experience in large-scale outsourcing transitions preferred.
- CPSM/CIPS or similar certification preferred.
- Source-to-Pay agentic orchestration layers familiarity preferred.
- Strong SOX, audit, and operational controls required.
Skills & Competencies (Required/Preferred)
- Deep Procure-to-Pay process/policy knowledge; vendor governance and contract management; procurement/ERP systems (Oracle, Coupa, SAP).
- Data analysis/reporting (BI, Excel); stakeholder/change/executive communication.
- Lean/Six Sigma continuous improvement a plus.
Pay/Benefits
- Pay range: $157,600–$236,400; eligible for annual bonus and annual equity awards.
- Inclusive benefits include medical/dental/vision, paid time off, educational assistance/student loan repayment, commuting subsidy, charitable donation matching, and 401(k).