Priority Account Manager I/II, Migraine - East

Role Summary

Priority Account Manager I/II, Migraine - East. This role can be hired at level 18 or 19. Priority Account Managers (PAMs) will be responsible for account management and coordination primarily for regionally based accounts classified as mid-size for Oral Migraine potential and volume. Regional PAMs will provide insights to internal stakeholders and help support providers with product acquisition, education, and account management; creating protocols that will be pulled through at the local site level. PAMs will engage and develop relationships with key decision-makers including, but not limited to, C-suite, Operations Directors, Pharmacy Directors, and Business Managers. This dynamic role requires an established leader with proven capabilities in the market and in other areas of pharmaceutical and healthcare.

Responsibilities

• Maximize site of care (SOC) opportunities in accordance with product labeling, strategic imperatives, and Company policies
• Lead and ensure coordination and communication across all parties involved in building SOC networks at the national/regional level
• Responsible for integrating rapid changes in the customer landscape
• Implementing approved strategies to achieve goals, consistent with AbbVie objectives and policies. Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas
• Collaborate cross-functionally to act as a liaison between AbbVie and customer decision makers to assist the execution of contracts consistent with established enterprise-wide policies, procedures, and guidelines
• Identify, evaluate, develop, monitor, partnerships/business plans within the designated customer/partner accounts to align with defined objectives
• Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach while driving results
• Develop a strong alliance with field-based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies

Additional Requirements

• Ability to drive a personal auto or company vehicle, or operate related material handling equipment

Qualifications

• Minimum of 10+ years pharmaceutical industry experience
• Minimum of 4 years experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding)
• Comprehensive understanding of Medicare Parts A, B, C, D and knowledge of commercial insurance reimbursement
• Understanding and familiarity with hospital and community clinic billing and reimbursement processes
• Extensive experience in account management or similar analogue
• Previous experience with corporate level account planning
• Outstanding oral, written and presentation communication skills
• Cross-functional project management experience, demonstrated cross-functional team leadership; strong executive presence; established ability to work with diverse individuals, customers, and teams
• HCIR credentialing requirements to gain and maintain entry into facilities and organizations in the assigned territory; must be in good standing and eligible to obtain these credentials
• HCIR credentialing requirements may include background checks, drug screens, immunization/vaccination proof, fingerprinting, and licenses required by state or city; individuals are responsible for satisfying all HCIR requirements