Principal - Software Product Management

Role Summary

We are seeking a visionary Principal, Software Product Management - LillyDirect to lead the strategy, development, and execution of multiple digital product portfolios within the LillyDirect ecosystem. This role is pivotal in shaping the future of these digital products—helping LillyDirect drive transformational outcomes through customer-centric design, modular architecture, and operational scalability. As a senior product leader, you will define and own the strategies and roadmaps for the LillyDirect digital product portfolios, designed to meet user needs while delivering innovative technology solutions that advance Lilly’s mission to create medicines that make life better.

Responsibilities

• Product Strategy and Roadmap: Define and lead the execution of bold digital product strategies, roadmaps, timelines and requirements for LillyDirect. Align initiatives with strategic business goals, prioritize investments, and ensure consistent delivery across a portfolio of interconnected products.
• Team First Mentality: Foster a collaborative, team-first culture and represent the product team with humility and integrity when engaging with stakeholders and partners.
• Business Partnership Champion: Act as a strategic product partner to business leaders, translating goals into a compelling product vision and actionable strategy; collaborate with customer leads, design, and engineering teams to ensure solutions are grounded in user needs and aligned with the vision.
• User Experience And Design: Understand end-to-end user needs across digital touchpoints and collaborate with design and research teams to ensure intuitive, accessible, and emotionally resonant interfaces; advocate for usability throughout the product lifecycle.
• Technical Collaboration and Standards: Partner with Engineering leadership to assess architectural trade-offs, establish technical standards, and ensure scalable solutions; participate in technical strategy discussions and unblock dependencies.
• Stakeholder Engagement and Thought Leadership: Build relationships with stakeholders across LillyDirect and represent Lilly’s product vision externally.
• Operational Excellence and Resource Planning: Lead portfolio-level resource allocation and prioritization, driving continuous improvement to enhance patient experience and operational efficiency.

Qualifications

• Required: Bachelor's in Business, Engineering, Computer Science, Pharmacy, or related field
• Required: At least 6+ years of product management experience, including 3+ years in leadership roles
• Required: Deep technical expertise with the ability to evaluate complex architectures and guide decision-making
• Required: Deep understanding of user experience principles and human-centered design, with a proven ability to partner and guide design teams to deliver intuitive, accessible, and emotionally resonant digital products
• Required: Proven track record of delivering transformational digital products in a start-up and/or enterprise environment; experience in digital health or regulated industries is a plus
• Preferred: Demonstrated experience building or managing healthcare products and platforms; digital pharmacy experience is a plus
• Preferred: Industry recognition as a thought leader in product management or digital health
• Preferred: Background in AI-driven personalization and data platforms
• Preferred: Experience with modular platform design and shared component libraries
• Preferred: Resilience and persistence in navigating ambiguity and driving progress in complex, fast-paced environments
• Preferred: Exceptional leadership and strategic thinking with strong business acumen
• Preferred: Excellent communication and influence skills, including engagement with C-level executives