Principal - Software Product Management

Role Summary

Principal, Software Product Management for LillyDirect responsible for leading strategy, development, and execution of digital product portfolios. Develop and own roadmaps that meet user needs while advancing Lilly’s mission, leveraging customer-centric design, modular architecture, and scalable solutions.

Responsibilities

• Define and lead the execution of bold digital product strategies, roadmaps, timelines, and requirements for LillyDirect; align initiatives with strategic business goals and high-value problems; prioritize investments based on impact and feasibility; ensure consistent delivery across a portfolio of interconnected products.
• Foster a team-first culture, collaborating effectively with stakeholders and partners, and representing the product team with humility and integrity.
• Act as a strategic product partner to business leaders, translating goals into a compelling product vision and actionable strategy; collaborate with customer leads, design, and engineering to ensure solutions are user-centered, technically sound, and aligned with vision.
• Partner to understand end-to-end user needs across digital touchpoints; advocate for intuitive, accessible, and emotionally resonant interfaces; use data-driven insights to continuously improve the user experience.
• Work with Engineering leadership to assess architectural trade-offs, establish technical standards, and ensure scalable solutions; participate in technical strategy discussions and unblock cross-portfolio dependencies.
• Build and maintain relationships with stakeholders across LillyDirect; represent Lilly’s product vision externally and contribute to industry thought leadership.
• Lead portfolio-level resource allocation and prioritization, considering technical complexity, dependencies, and engineering capacity; drive continuous improvement to enhance patient experience and operational efficiency.

Qualifications

• Required: Bachelor's in Business, Engineering, Computer Science, Pharmacy, or related field.
• Required: At least 6+ years of product management experience, including 3+ years in leadership roles.
• Required: Deep technical expertise with ability to evaluate complex architectures and guide decision-making.
• Required: Deep understanding of user experience principles and human-centered design; proven ability to partner with design teams to deliver intuitive, accessible, and emotionally resonant digital products.
• Required: Proven track record of delivering transformational digital products in start-up and/or enterprise environments; digital health focus or experience in regulated industries (healthcare/pharmaceuticals) is a plus.
• Preferred: Demonstrated experience building or managing healthcare products and platforms; digital pharmacy experience is a plus.
• Preferred: Industry recognition as a thought leader in product management or digital health.
• Preferred: Background in AI-driven personalization and data platforms.
• Preferred: Experience with modular platform design and shared component libraries.
• Preferred: Resilience and persistence in navigating ambiguity and driving progress in complex, fast-paced environments.
• Preferred: Exceptional leadership and strategic thinking with strong business acumen; excellent communication and ability to engage with C-level executives.

Education

• Bachelor's degree in Business, Engineering, Computer Science, Pharmacy, or related field.