Role Summary
Principal Capability Professional for Registration Tracking xEVMPD leads strategic transformation and innovation of the Registration Tracking, Data Information Flow & Transactions Capability to drive compliance excellence, enhance user experience, and promote process consistency. You will define cross-domain capability roadmaps with enterprise impact, serve as a strategic bridge between regulatory SMEs, business process owners, and digital product teams, and lead the development of scalable, compliant solutions that support regulatory strategy. Location: Morristown, NJ or Cambridge, MA.
Responsibilities
- Define and drive cross-domain capability roadmaps with enterprise impact.
- Contribute to enterprise-level process architecture and governance, balancing standardization and innovation.
- Design and orchestrate complex workshop programs and testing strategies to support solution development and validation.
- Develop enterprise compliance strategies and risk mitigation approaches.
- Represent the organization during critical audits and regulatory inspections related to Registration Tracking and Data Information Flow Capability.
- Drive transformational process improvements with significant ROI across end-to-end regulatory capabilities.
- Serve as Business System Owner for Veeva RIM, overseeing governance, documentation, and strategic alignment.
- Manage Registration Tracking backlog in JIRA and triage against Back to Standard Program.
- Lead resolution of Level 3 support issues and complex modeling challenges.
- Evaluate and champion strategic technology investments in regulatory capability development, digital adoption, and AI.
- Analyze Veeva releases and roadmap critical features for future adoption.
- Contribute to structured data submission readiness (gradual IDMP implementation in multiple regions, such as PMS enrichment for Europe).
- Design enterprise change management frameworks and governance with Training and Communication teams.
- Facilitate Functional Lead forums and present best practices to Super Users.
- Develop talent and lead workstreams across Regulatory, Digital, and Data Governance.
- Team-Specific Scope: Registration Tracking, Data Information Flow & Transactions Capability.
- As Business System Owner for Vault RIM RT, ensure alignment between system development and process operationalization in collaboration with the GRO Process Owner and Digital Product Owner.
Qualifications
- 10+ years of demonstrated leadership in regulatory operations.
- Excellent communication and collaboration skills within a matrixed organization; ability to lead, influence, and drive change in a fast-paced, cross-functional environment.
- Expert knowledge of Veeva Vault RIM Registration Tracking, IDMP standards, and structured data submissions.
- Recognized authority in business process optimization in regulatory affairs.
- Expert understanding of capability-based planning, agile delivery, and digital product lifecycles.
- Strategic vision for digital tools, automation, and AI implementation.
- Fluent in English (spoken and written).
- Advanced certifications with demonstrated application in LEAN, Agile, BPM or equivalent preferred.
Skills
- Veeva Vault RIM Registration Tracking and IDMP knowledge
- Regulatory process optimization
- Capability-based planning, agile delivery, and digital product lifecycles
- Strategic use of digital tools, automation, and AI
- Stakeholder engagement and change management
- Cross-functional collaboration
Education
- BS/BA is required
- Master's degree or specialized training is preferred