Pharma Field Sales - Cardiometabolic Care Specialist I - Ecosystem - Boston MA (Multiple Positions)
Novo Nordisk
Full-time
Remote friendly (Boston, MA)
United States
Sales
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Role Summary
The Cardiometabolic Care Specialist I - Ecosystems serves as the primary representative of Novo Nordisk within a specified geographic area, engaging with health systems, academic centers, specialists, primary care providers, and other stakeholders. The role aims to optimize sales and establish Novo Nordisk as a frontrunner in the cardiometabolic care market by promoting the product portfolio to healthcare providers and influencers involved in purchasing, prescribing, and formulary decisions, while assessing customer needs and recommending suitable products and services.
Responsibilities
- Account Management
- Assess and adapt sales and promotion strategies to align with health system account practices, care pathway decisions and managed care impact in the territory
- Develop and update annual health system account plans to build lasting relationships and maximize sales outcomes
- Cultivate relationships with specialists, key health system decision-makers, and stakeholders, leveraging internal resources to tailor value propositions and address specific needs
- Overcome resistance to product prescribing within the health system context, utilizing tailored strategies and research-based account plans
- Represent Novo Nordisk at academic institutions to influence residents and fellows, while tailoring selling strategies and establishing effective account routes for sales growth
- Business Acumen
- Engage broad set of stakeholders
- Exhibit strong understanding of health systems and ability to discuss economics of hospital and/or group, including quality metrics, as needed
- Ability to view, manipulate and extract actionable insights from data to build and execute a business plan
- Manage and prioritize time and resources efficiently to attain maximum results in the sales territory with limited supervision
- Manage time and tasks to achieve maximum customer effect and sales volume
- Utilize discretionary budget for maximum impact on sales
- Clinical Understanding
- Deep understanding of cardiometabolic disease state and patient population
- Identify differentiating profiles between competing products
- Inform health system decision makers, influencers and stakeholders about the use of Novo Nordisk’s portfolio of products for care of diabetes, including the approved uses and advantages of Novo Nordisk’s products and services for patients
- Maintain knowledge of the most recent clinical studies to inform customers and address questions and objections
- Participate in company-sponsored and/or company-approved training programs to improve knowledge of products and competitive products
- Understand how products address clinical needs
- Selling Skills
- Anticipate and respond to customer objections, problems, and concerns
- Ask customer to commit to next actionable step on every call
- Contribute at meetings, conventions, training programs, and displays
- Communicate activity in the territory by completing monthly reports and other reports as appropriate
- Contribute to the company’s sales goals
- Describe and market Novo Nordisk’s cardiometabolic portfolio, emphasizing features, benefits, and appropriate patient profiles
- Establish call continuum with internal stakeholders regarding all health system parties
- Estimate investment, time, resources needed to achieve maximum return
- Facilitate other field force customer engagement as needed
- Identify and evaluate the needs of targeted accounts to increase sales through tailored calls
- Implement and manage special marketing and other programs and projects
- Notify field sales management of account programs or initiatives that could impact field sales activity
- Recommend sales and marketing strategies based on customer needs, dynamics, trends, and competitors’ products or services
- Sell and promote the cardiometabolic portfolio to endocrinologists, primary care physicians, institutions, discharge planners and other key personnel
- Work with Ecosystem Manager to identify trends and opportunities and incorporate into the district business plan
- Leverage marketing materials and product information to sell and promote Novo Nordisk’s products
Qualifications
- Bachelor’s or equivalent degree, and/or Pharm D required
- Minimum of one (1) year of experience in Pharmaceuticals/Healthcare, Sales, Consulting, Customer Service or Military (preferred)
- Demonstrated ability to drive sales in multiple business channels
- Demonstrated leadership and decision-making ability
- Expert knowledge of cardiometabolic disease state and Novo Nordisk’s products
- Intermediate computer skills (Windows Word and Excel); prior experience with sales data/call reporting software preferred
- Must be a self-starter with the ability to evaluate options and make decisions with minimal supervision
- Must maintain a valid driver’s license
Skills
- Sales strategy and territory planning
- Stakeholder engagement and relationship management
- Clinical knowledge of cardiometabolic diseases
- Data analysis and business insights
- Communication and presentation
- Negotiation and objection handling
- Cross-functional collaboration
Education
- Bachelor’s degree or Doctor of Pharmacy (PharmD) required
Additional Requirements
- Driver must maintain a valid driver’s license