Performance Analytics & GenAI Manager

Job Description Summary #LI-Hybrid Location: Mexico City, Mexico Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible. Be at the forefront of how data, analytics, and Generative AI shape smarter decisions at Novartis. As Performance Analytics & GenAI Manager, you will turn AI ambition into real‑world impact—scaling trusted, compliant, and high‑value AI solutions that accelerate insights, boost productivity, and empower teams to act with confidence and speed. Job Description Key Responsibilities Lead local execution of the AI and Generative AI roadmap from use‑case definition through pilot, scale, and adoption. Prioritize analytics and GenAI use cases aligned with the international data, analytics, and platforms AI strategy. Translate business needs into scalable, reusable analytics and AI products using standardized pipelines and components. Partner with Digital and IT teams to ensure security, compliance, reliability, and lifecycle governance. Track adoption, performance, and value realization of deployed analytics, machine learning, and GenAI solutions. Coordinate enablement activities, including training, documentation, and stakeholder engagement. Co‑define local AI priorities with international medical affairs, integrated insights, and value and access teams. Essential Requirements Proven experience delivering advanced analytics, machine learning, and Generative AI solutions in business environments. Hands‑on experience across the full machine learning operations lifecycle, from development to monitoring and retirement. Strong background in driving adoption and change management for data and AI solutions. Solid understanding of responsible artificial intelligence governance, documentation, and approval processes. Experience collaborating with technology, data platform, and architecture teams on secure and compliant solutions. Ability to clearly communicate complex analytics and GenAI concepts to non‑technical stakeholders. Desirable Requirements Experience in pharmaceutical, healthcare, or other regulated industries. Experience designing reusable analytics products and scaling solutions across teams or markets. Skills Desired Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .