Patient Support Specialist, Phoenix
Insmed Incorporated
September 08, 2026
Full-time
Remote
Worldwide
Operations
Role: Patient Support Specialist focused on intake and administrative support within a biopharma patient support program. Objectives include processing enrollment forms, supporting team activities, and ensuring compliance with privacy and regulatory standards. Responsibilities encompass data entry, documentation, triaging, and adverse event reporting, primarily supporting patients with serious diseases. Requirements: Bachelor’s degree or equivalent, 2+ years in healthcare patient data entry, proficiency in technology, attention to detail, and ability to work remotely. Preferred skills include multitasking, strong communication, and experience with HIPAA regulations. High-value specifics involve remote role supporting patient programs for serious/rare diseases, occasional travel (~10%), and collaboration with cross-functional teams. The role emphasizes patient-centered service, compliance, and data accuracy.