Patient Support Program Operations Supervisor
Amgen
Full-time
Remote friendly (Tampa, FL)
Worldwide
Operations
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Patient Support Program Operations Supervisor
Company Name: Amgen
Job Overview
The Patient Support Program Operations Supervisor at Amgen oversees daily operations and staff supporting patient support programs.
Responsibilities
- Monitoring employee production
- Conducting performance reviews
- Coaching staff
- Assisting with hiring and training
- Ensuring teams meet performance and quality standards
- Resolving issues
- Maintaining positive customer relations
Qualifications
Qualifications include a relevant degree with customer service/leadership experience and direct people management experience.
Preferred Qualifications
- Healthcare setting experience
- Knowledge of reimbursement/patient assistance programs