Patient Engagement Manager

Role: Patient Engagement Manager overseeing the operational execution of patient engagement platforms within AbbVie. Primary objectives include managing platform release cycles, coordinating vendor and internal stakeholder activities, and supporting migration to an internal infrastructure. Responsibilities encompass platform roadmap development, vendor performance management, cross-functional collaboration with teams like BTS, Marketing, Legal, and Telephony, and ensuring compliance with quality and risk standards. The role involves leading user acceptance testing, risk mitigation, and team mentoring. Qualifications: B.A./B.S. in Business, Communications, or related field; 5+ years in pharma, healthcare operations, or patient services with 2+ years in platform or program management; experience managing vendor relationships in regulated environments; familiarity with patient services functions; knowledge of Salesforce Health Cloud or Life Sciences Cloud preferred; PMP certification or team management experience is a plus. HighValue: focus on patient engagement systems, platform migration, regulated healthcare environment, cross-functional stakeholder management, and vendor oversight. WorkSetup: not specified.