Patient Educator, Southeast

Role Summary

Patient Educator, Southeast – deliver disease state education to patients and caregivers navigating Parkinson’s Disease Psychosis (PDP), support access and transition to ACADIA Connect and PAMs, and collaborate with field teams to enable treatment options including NUPLAZID.

Responsibilities

• Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
• Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID.
• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.

• Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
• Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.

• Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of the Patient Educator resource provided by ACADIA.
• Respond to inquiries generated through patients/caregivers, key customers, community organizations, and/or advocacy events.
• Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.

• Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.

Qualifications

• Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
• Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred; experience with Parkinson’s Disease or PDP strongly desired.
• Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.

Skills

• Patient-Centered Focus
• Empathy & Emotional Intelligence
• Collaboration & Teamwork
• Strong Communication
• Adaptability & Initiative
• Privacy, Compliance & Confidentiality

Physical Requirements

• Regular standing, walking, sitting, and use of hands for handling or operating equipment. Ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.