Patient Educator, Pacific

Role Summary

Patient Educator, Pacific — Empower patients and caregivers navigating Parkinson’s Disease Psychosis (PDP) by delivering compassionate, clear, and actionable disease state education. Bridge diagnosis to ongoing support and ensure a smooth transition to ACADIA Connect and Patient Access Managers (PAMs) to help with coverage, affordability, and long-term treatment adherence.

Responsibilities

• Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
• Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID.
• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.

Qualifications

• Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
• Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred; experience with Parkinson’s Disease or PDP strongly desired.
• Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.

Skills

• Patient-Centered Focus
• Empathy & Emotional Intelligence
• Collaboration & Teamwork
• Strong Communication
• Adaptability & Initiative
• Privacy, Compliance & Confidentiality

Education

• As listed in Qualifications

Additional Requirements

• Travel up to 75% of the time; must reside within the territory (or within 30 miles of its border) and near a major airport; eligible to drive a company vehicle; ability to travel independently by air.