Patient Educator, Northeast

Role Summary

Patient Educator, Northeast at Acadia Pharmaceuticals. Deliver compassionate disease state education to patients and caregivers navigating Parkinson’s Disease Psychosis (PDP), help explore treatment options including NUPLAZID, and facilitate transition to ACADIA Connect and Patient Access Managers for access and adherence support. Travel and territory requirements apply.

Responsibilities

• Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
• Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID.
• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
• Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
• Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
• Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resources.
• Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events.
• Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
• Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.

Qualifications

• Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
• Minimum of 3–5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred, experience with Parkinson’s Disease or PDP strongly desired.
• Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.

Skills

• Patient-Centered Focus
• Empathy & Emotional Intelligence
• Collaboration & Teamwork
• Strong Communication
• Adaptability & Initiative
• Privacy, Compliance & Confidentiality

Education

• Bachelor’s degree in nursing, social work, psychology, or related field; advanced degree preferred.

Additional Requirements

• Travel up to 75% of the time, including overnight stays; eligibility to drive a company vehicle and travel by air.
• Residence within the territory or within 30 miles of its border; proximity to a major airport.