Patient Educator, Central

Role Summary

Patient Educator, Central — Empower patients and caregivers navigating Parkinson’s Disease Psychosis (PDP) with compassionate, clear, and actionable disease state education. Facilitate early patient engagement, support transition to ACADIA Connect and PAMs, and assist with access, coverage, affordability, and long-term treatment adherence. Location-based considerations include territory requirements and travel expectations.

Responsibilities

• Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
• Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID.
• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
• Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
• Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
• Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resources provided by ACADIA.
• Respond to inquiries generated through patient/caregivers, key customers, community organizations, and advocacy events.
• Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
• Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.

Qualifications

• Bachelor‚Äôs degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
• Minimum of 3‚Äì5 years of experience in pharma with preferred candidates having experience in patient education, patient navigation, advocacy, or pharmaceutical patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred; experience with Parkinson‚Äôs Disease or PDP strongly desired.
• Demonstrated ability to build empathetic and supportive relationships with patients and caregivers.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.
• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.

Skills

• Patient-Centered Focus
• Empathy & Emotional Intelligence
• Collaboration & Teamwork
• Strong Communication
• Adaptability & Initiative
• Privacy, Compliance & Confidentiality

Education

• As listed in Qualifications

Additional Requirements

• Physical requirements include regular standing, walking, sitting, and use of hands; occasional lifting up to 20 pounds; ability to travel overnight; travel up to 75% of the time; valid driver eligibility and proximity to an airport.