Patient Access Liaison
Ascendis Pharma
June 30, 2026
On-site
Denver, CO
Patient Advocacy
The Patient Access Liaison (PAL) is a field-based role providing education and reimbursement support to adult and pediatric patients and caregivers.
Responsibilities
- Serve as primary point of contact for education on disease state, company products, and therapy access/administration.
- Develop and maintain relationships via in-person and virtual interactions.
- Assess patient needs and create an action plan using approved resources.
- Provide individualized disease/product education using approved resources.
- Educate patients on insurance coverage and how to obtain therapy.
- Conduct medication administration education once coverage is established.
- Provide affordability resource information as needed.
- Manage long-term patient/caregiver relationships with a tailored communication plan.
- Collaborate with cross-functional internal teams.
- Partner with Patient Advocacy and attend patient education symposia as needed.
- Partner with Patient Safety/Pharmacovigilance and Complaint Management/Compliance to report AEs and product complaints.
- Ensure compliance with relevant regulations/standards.
- Up to 50% travel (including overnight and some weekend travel).
Qualifications
- Bachelor’s degree and 5+ years in direct patient support; ability to explain disease, product, and access/reimbursement concepts at a consumer level.
- Preferred: Clinical/Allied Health degree/licensure; 5+ years clinical experience in pediatrics, endocrinology, neurology, ENT, orthopedics, or related.
- Minimum 2 years pharmaceutical industry experience.
- Preferred: bilingual; rare/orphan product launch experience; experience teaching injectable administration; experience navigating reimbursement obstacles.
- Familiarity with HIPAA, FDA requirements, and OIG compliance guidelines.
- Ability to work autonomously, communicate with cross-functional partners, respond quickly to evolving needs, and demonstrate strong interpersonal/written/verbal skills.
Benefits (as listed)
- 401(k) match; medical/dental/vision; life and AD&D; short/long-term disability; pet and legal insurance; EAP; employee discounts; professional development; HSA; FSAs; incentive compensation; accident/critical illness/hospital indemnity; mental health resources; paid parental leave.
Compensation
- Annual base salary: $185,000–$190,000 (plus possible car/allowance and commissions/bonus, depending on position/performance).
Responsibilities
- Serve as primary point of contact for education on disease state, company products, and therapy access/administration.
- Develop and maintain relationships via in-person and virtual interactions.
- Assess patient needs and create an action plan using approved resources.
- Provide individualized disease/product education using approved resources.
- Educate patients on insurance coverage and how to obtain therapy.
- Conduct medication administration education once coverage is established.
- Provide affordability resource information as needed.
- Manage long-term patient/caregiver relationships with a tailored communication plan.
- Collaborate with cross-functional internal teams.
- Partner with Patient Advocacy and attend patient education symposia as needed.
- Partner with Patient Safety/Pharmacovigilance and Complaint Management/Compliance to report AEs and product complaints.
- Ensure compliance with relevant regulations/standards.
- Up to 50% travel (including overnight and some weekend travel).
Qualifications
- Bachelor’s degree and 5+ years in direct patient support; ability to explain disease, product, and access/reimbursement concepts at a consumer level.
- Preferred: Clinical/Allied Health degree/licensure; 5+ years clinical experience in pediatrics, endocrinology, neurology, ENT, orthopedics, or related.
- Minimum 2 years pharmaceutical industry experience.
- Preferred: bilingual; rare/orphan product launch experience; experience teaching injectable administration; experience navigating reimbursement obstacles.
- Familiarity with HIPAA, FDA requirements, and OIG compliance guidelines.
- Ability to work autonomously, communicate with cross-functional partners, respond quickly to evolving needs, and demonstrate strong interpersonal/written/verbal skills.
Benefits (as listed)
- 401(k) match; medical/dental/vision; life and AD&D; short/long-term disability; pet and legal insurance; EAP; employee discounts; professional development; HSA; FSAs; incentive compensation; accident/critical illness/hospital indemnity; mental health resources; paid parental leave.
Compensation
- Annual base salary: $185,000–$190,000 (plus possible car/allowance and commissions/bonus, depending on position/performance).