Patient Access Liaison
Ascendis Pharma
June 30, 2026
On-site
Las Vegas, NV
Patient Advocacy
The Patient Access Liaison (PAL) is a field-based role providing education and reimbursement support to adult and pediatric patients and caregivers.
Responsibilities:
- Serve as primary contact for education on disease state, company products, and therapy access/administration.
- Build and maintain relationships with patients/caregivers via in-person and virtual interactions.
- Assess patient needs and develop an action plan using approved resources.
- Provide individualized education on disease state and product using approved resources.
- Educate patients on insurance coverage and the therapy access process.
- Provide medication administration education once coverage is established.
- Share affordability resources as needed.
- Maintain long-term relationships via a tailored communication plan.
- Collaborate with cross-functional internal teams; partner with Patient Advocacy.
- Partner with Patient Safety/Pharmacovigilance and Complaint Management for reporting adverse events and product complaints.
- Ensure compliance with relevant regulations/standards.
- Travel up to 50% (including overnight); some weekend travel.
Qualifications:
- Bachelor’s degree + 5+ years in direct patient support; ability to explain disease state, product, and access/reimbursement concepts at a consumer level.
- Clinical/Allied Health degree/licensure preferred; 5+ years clinical experience in pediatrics, endocrinology, neurology, ENT, orthopedics, or related.
- 2+ years pharmaceutical industry experience.
- Bilingual preferred; experience educating on injectable administration.
- Experience with orphan/rare disease product launches preferred.
- Experience navigating reimbursement obstacles.
- Familiarity with HIPAA, FDA requirements, and OIG Compliance guidelines.
- Excellent interpersonal, written, and verbal communication; autonomous and responsive.
Benefits:
- 401(k) match; medical/dental/vision; life/AD&D; short/long-term disability; pet & legal insurance; EAP; employee discounts; professional development; HSA; FSAs; incentive plans; accident/critical illness/hospital indemnity; mental health resources; paid parental leave.
Compensation:
- $185,000–$190,000 base salary.
Responsibilities:
- Serve as primary contact for education on disease state, company products, and therapy access/administration.
- Build and maintain relationships with patients/caregivers via in-person and virtual interactions.
- Assess patient needs and develop an action plan using approved resources.
- Provide individualized education on disease state and product using approved resources.
- Educate patients on insurance coverage and the therapy access process.
- Provide medication administration education once coverage is established.
- Share affordability resources as needed.
- Maintain long-term relationships via a tailored communication plan.
- Collaborate with cross-functional internal teams; partner with Patient Advocacy.
- Partner with Patient Safety/Pharmacovigilance and Complaint Management for reporting adverse events and product complaints.
- Ensure compliance with relevant regulations/standards.
- Travel up to 50% (including overnight); some weekend travel.
Qualifications:
- Bachelor’s degree + 5+ years in direct patient support; ability to explain disease state, product, and access/reimbursement concepts at a consumer level.
- Clinical/Allied Health degree/licensure preferred; 5+ years clinical experience in pediatrics, endocrinology, neurology, ENT, orthopedics, or related.
- 2+ years pharmaceutical industry experience.
- Bilingual preferred; experience educating on injectable administration.
- Experience with orphan/rare disease product launches preferred.
- Experience navigating reimbursement obstacles.
- Familiarity with HIPAA, FDA requirements, and OIG Compliance guidelines.
- Excellent interpersonal, written, and verbal communication; autonomous and responsive.
Benefits:
- 401(k) match; medical/dental/vision; life/AD&D; short/long-term disability; pet & legal insurance; EAP; employee discounts; professional development; HSA; FSAs; incentive plans; accident/critical illness/hospital indemnity; mental health resources; paid parental leave.
Compensation:
- $185,000–$190,000 base salary.