Pain Territory Business Manager, San Jose, CA

Role Summary

The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports to a Regional Field Leader and serves as a field representative for JOURNAVX within the community setting. The TBM will work closely with Pain Territory Account Managers who serve as account managers within hospitals/health systems and drive hospital volume, access, and targeted physicians within their networks.

Responsibilities

• Establish meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develop and maintain expertise on the product’s clinical attributes and patient unmet need; educate healthcare professionals on product use in appropriate patients.
• Understand assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral networks, access, and drivers & barriers.
• Implement and maintain strategic territory business plans that identify opportunities and patient-focused solutions for growth, supporting PTAM-led account engagement in hospital settings.
• Drive sales performance and ensure forecasts and budgets meet or exceed territory expectations.
• Collaborate with field team members and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Role model ethics and integrity to support a culture of compliance and earn trust with external stakeholders.

Qualifications

• Required: 5+ years of experience in biotech sales; product launch experience is highly desired
• Required: Product launch experience in acute pain and engagement with diverse physicians
• Required: Experience engaging with retail pharmacies to ensure stocking and managed care pull through
• Required: Experience with inpatient formulary implementation, protocols, pathways, and order sets
• Required: Ability to understand nuances of patient treatment in the geography, including care coordination and referral patterns
• Required: Proficiency with IT capabilities to support business needs (e.g., Veeva CRM)
• Required: Experience working in a highly matrixed environment
• Required: Bachelor’s degree

Additional Requirements

• Must establish customer credentials and complete trainings, background checks, drug testing, and vaccinations as required
• Must live and work within the territory; may need to live within reasonable distance to a major airport
• Valid driver’s license in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required
• Up to 10–30% overnight travel may be required