Pain Territory Business Manager, San Jose, CA

Role Summary

The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX in acute pain. The TBM reports to a Regional Field Leader and serves as a field representative within the community setting, collaborating with Pain Territory Account Managers to drive hospital/health system volume and access and to engage targeted physicians within hospital networks.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need, educating healthcare professionals on product use in appropriate patients.
• Understands assigned physicians, territory and market dynamics, stakeholder mapping, key decision-maker relationships, patient protocols, referral network navigation, access, and drivers & barriers.
• Implements and maintains strategic territory business plans identifying opportunities and patient-focused solutions for growth, while supporting the PTAM-led account engagement strategy in hospital settings.
• Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
• Collaborates with other field team members and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Models ethics and integrity to support compliance and earn trust with external stakeholders.

Qualifications

• Required: 5+ years of experience in biotech sales; product launch experience is highly desired.
• Preferred: Product launch experience in acute pain and successful engagement with diverse physicians.
• Required: Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull-through.
• Required: Experience with implementing inpatient formularies, protocols, pathways, and order sets.
• Required: Ability to understand nuances of patient treatment in the geography, including care coordination, patient referral patterns, and influence networks.
• Required: Highly competent in IT capabilities to support business needs, including Veeva CRM.
• Required: Experience working in a highly matrixed environment.

Education

• Bachelor’s degree

Additional Requirements

• Employee will be required to complete trainings, background screens, drug testing, and vaccinations.
• Must live and work within the territory; may need to live within a reasonable distance to a major airport.
• Valid driver’s license and in good standing.
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
• 10-30% overnight travel may be required depending on territory.