Pain Territory Business Manager, New Haven / Bridgeport / Stamford, CT

Role Summary

The Pain Territory Business Manager (TBM) for New Haven, Bridgeport and Stamford, CT, establishes and maintains relationships with health care professionals to promote the safe and effective use of JOURNAVX, a novel selective NaV1.8 inhibitor for acute pain. The TBM reports to a Regional Field Leader and serves as a field representative within the community setting. The TBM collaborates with Pain Territory Account Managers (PTAMs) who drive hospital/health system volume and access and target physicians within their networks.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
• Develops a deep understanding of assigned physicians, territory and market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers and barriers.
• Implements and maintains strategic territory business plans that identify opportunities and patient-focused solutions for growth across the customer landscape while supporting the PTAM-led account engagement strategy within hospital settings.
• Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
• Collaborates with other field team members (e.g., PTAMs, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Role models ethics and integrity in the work to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.

Qualifications

• 5+ years of experience in biotech sales; product launch experience is highly desired.
• Product launch experience in acute pain and engaging with diverse physicians is highly desired.
• Experience engaging with retail pharmacies to ensure stocking and managed care pull through.
• Experience with implementing inpatient formularies, protocols, pathways, and order sets.
• Ability to understand patient treatment nuances in the geography, including care coordination, patient referral patterns, and influence networks.
• Strong IT capabilities to support business needs, including Veeva CRM.
• Experience working in a highly matrixed environment.

Education

• Bachelor’s degree

Additional Requirements

• Employee will be required to complete trainings, background screens, drug testing and vaccinations.
• Must live and work within the territory; may need to reside within a reasonable distance to a major airport.
• Valid driver’s license and in good standing.
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
• 10–30% of overnight travel may be required depending on territory.