Pain Territory Business Manager, Memphis, TN

Role Summary

The Pain Territory Business Manager (TBM) builds and sustains relationships with health care professionals to promote the safe and effective use of JOURNAVX. The TBM serves as a field representative within the community setting and collaborates with Pain Territory Account Managers to drive hospital/health system volume and access, as well as targeted physicians within their territory.

Responsibilities

• Establish meaningful and professional relationships with assigned physicians to raise awareness and drive adoption of JOURNAVX.
• Develop and maintain expertise on the product’s clinical attributes and patient unmet need; educate healthcare professionals on product use in appropriate patients.
• Understand physicians, territory and market dynamics, stakeholder mapping, decision maker relationships, patient protocols, referral networks, access, and drivers & barriers.
• Implement and maintain strategic territory business plans, identify opportunities, and support hospital-based engagement strategies led by PTAMs.
• Drive sales performance; ensure forecasts and budgets meet or exceed territory expectations.
• Collaborate with field team members and headquarters to align business plans, share best practices, and inform initiatives.
• Model ethics and integrity to support a culture of compliance and earn trust with external stakeholders.

Qualifications

• Required: 5+ years of experience in biotech sales; product launch experience highly desired; experience launching in acute pain and engaging diverse physicians; experience with retail pharmacies and managed care pull-through; experience implementing inpatient formularies, protocols, pathways, and order sets; understanding of patient treatment dynamics, care coordination, and influence networks; proficiency in IT tools (e.g., Veeva CRM); experience in a highly matrixed environment.
• Required: Bachelor's degree.
• Preferred: Product launch experience in acute pain and success engaging diverse physicians.

Education

• Bachelor’s degree

Additional Requirements

• Must establish customer credentials and complete trainings, background screens, drug testing, and vaccinations.
• Must live and work within the territory; may need to reside within a reasonable distance to a major airport.
• Valid driver’s license and in good standing.
• Travel by car or airplane up to 80% of the time and work after hours as required.
• 10–30% overnight travel may be required depending on territory.