Pain Territory Business Manager, Manchester/Concord, NH, Portland, ME

Role Summary

The Pain Territory Business Manager (TBM) establishes and maintains relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM reports to a Regional Field Leader and serves as a field representative within the community setting, working closely with Pain Territory Account Managers who manage hospitals/health systems and physician engagement within their networks.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet needs, educating healthcare professionals on product use in appropriate patients.
• Develops a deep understanding of assigned physicians, territory dynamics, stakeholder mapping, key decision maker relationships, patient protocols, referral networks, access, and drivers & barriers.
• Implements and maintains strategic territory business plans to identify opportunities and patient-focused solutions for growth, supporting PTAM-led account engagement in hospital settings.
• Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
• Collaborates with other field team members and headquarter colleagues to align business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Role models ethics and integrity to support a culture of compliance and earn trust with external stakeholders.

Qualifications

• 5+ years of experience in biotech sales; product launch experience highly desired.
• Product launch experience in acute pain with diverse physician engagement highly desired.
• Experience engaging with retail pharmacies to ensure stocking and managed care pull through.
• Experience implementing inpatient formularies, protocols, pathways, and order sets.
• Ability to understand nuances of patient treatment in the geography, including care coordination, referral patterns, and influence networks.
• Proficiency with IT tools to support business needs, including Veeva CRM.
• Experience working in a highly matrixed environment.
• Bachelor’s degree.

Education

• Bachelor’s degree

Additional Requirements

• Employee must establish customer credentials and complete trainings, background screens, drug testing, and vaccinations as required.
• Must live and work within the territory; may need to live within reasonable distance to a major airport.
• Valid driver’s license in good standing.
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
• 10–30% overnight travel may be required depending on territory.