Role Summary
The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective NaV1.8 inhibitor in acute pain. The TBM operates as a field representative within the community setting and collaborates with Pain Territory Account Managers to drive hospital/health system volume and physician engagement within the territory.
Responsibilities
- Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
- Gains deep understanding of physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral networks, access, and drivers & barriers.
- Implements and maintains strategic territory business plans that identify opportunities and patient-focused solutions for growth while supporting the PTAM-led account engagement strategy within hospital settings.
- Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
- Collaborates with other field team members and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
- Role models ethics and integrity to support a culture of compliance and earn trust with external stakeholders.
Qualifications
- 5+ years of experience in biotech sales; product launch experience highly desired.
- Product launch experience in acute pain with diverse physicians desired.
- Experience engaging with retail pharmacies to ensure stocking and managed care pull-through.
- Experience implementing inpatient formularies, protocols, pathways, and order sets.
- Ability to understand nuances of patient treatment in the geography, including care coordination, referral patterns, and influence networks.
- High proficiency with IT capabilities to support business needs including Veeva CRM.
- Experience working in a highly matrixed environment.
- Bachelor’s degree.
Skills
- Product knowledge and clinical attribute understanding
- Stakeholder mapping and relationship management
- Strategic planning and forecast/budget management
- Cross-functional collaboration
Education
Additional Requirements
- Must live and work within the territory; may need to relocate within reasonable distance to a major airport.
- Valid driver’s license and good standing.
- Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
- 10-30% of overnight travel may be required depending on territory.
- Background checks, trainings, drug testing, and vaccinations may be required.