Pain Territory Business Manager, Jacksonville, FL

Role Summary

The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX. The TBM serves as a field representative within the community setting and collaborates with Pain Territory Account Managers to drive hospital/health system volume, access, and physician engagement within the territory.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need; educates healthcare professionals on product use in appropriate patients.
• Gains a deep understanding of assigned physicians, territory and market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
• Implements and maintains strategic territory business plans that identify opportunities and patient-focused solutions for growth, while supporting the PTAM-led account engagement strategy within hospital settings.
• Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
• Collaborates with other field team members and headquarter colleagues to create aligned business plans, share best practices, and inform initiatives.
• Role models ethics and integrity to support a culture of compliance and earn trust with external stakeholders in the applicable market.

Qualifications

• 5+ years of experience in biotech sales; product launch experience is highly desirable.
• Product launch experience in acute pain and successful engagement with diverse physicians is highly desirable.
• Experience engaging with retail pharmacies to ensure stocking and managed care pull-through.
• Experience implementing inpatient formularies, protocols, pathways, and order sets.
• Ability to understand patient treatment nuances in the geography, including care coordination, patient referral patterns, and influence networks.
• Highly proficient with IT capabilities to support business needs, including Veeva CRM.
• Experience working in a highly matrixed environment.

Education

• Bachelor’s degree

Additional Requirements

• Employee will be required to complete trainings, background screens, drug testing, and vaccinations.
• Must live and work within the territory; may need to reside within a reasonable distance to a major airport.
• Valid driver’s license and in good standing.
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
• 10–30% of overnight travel may be required depending on territory.